Privacy Policy

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Workgoin ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our software-as-a-service platform (the "Service").

1. Information We Collect

We may collect information about you in a variety of ways. The information we may collect via the Service includes:

  • Personal Data: Personally identifiable information, such as your name, email address, and telephone number, that you voluntarily give to us when you register for the Service.
  • Business Data: Information about your business, such as business name, address, contact details, and legal registration numbers (e.g., GSTN, FSSAI, VAT, ABN) that you provide.
  • End-Customer Data: Our users ("Sellers") may collect information from their customers ("End-Customers") through the chatbot interface, such as names, phone numbers, email addresses, and order details. Workgoin processes this data on behalf of the Seller.

2. Use of Your Information

We use the information we collect to:

  • Create and manage your account.
  • Provide, operate, and maintain the Service.
  • Process transactions and manage user accounts.
  • Enable Sellers to communicate with their End-Customers.

3. Disclosure of Your Information

We do not share, sell, rent, or trade your Personal Data or Business Data with third parties for their commercial purposes.

4. Data Security

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable.

5. International Data Transfers

Your information, including Personal Data, may be transferred to — and maintained on — computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy.

6. Your Data Protection Rights

Depending on your location (including the UK, EEA, USA, Australia, and India), you may have the following rights regarding your personal data:

  • The right to access – You have the right to request copies of your personal data.
  • The right to rectification – You have the right to request that we correct any information you believe is inaccurate.
  • The right to erasure – You have the right to request that we erase your personal data, under certain conditions.
  • The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.

7. Important Disclaimer for End-Customers

Workgoin is a software provider that enables Sellers to create and manage their own chatbot stores. We DO NOT process payments between Sellers and End-Customers. All transactions are handled directly by the Seller. You are strongly advised to verify the identity and legitimacy of any Seller before making a payment. Workgoin is not responsible or liable for any disputes, losses, or damages arising from transactions between you and a Seller.

8. Contact Us

If you have questions or comments about this Privacy Policy, please contact us.