At AI Chat Agent, we strive to provide our customers with the best possible service. This policy outlines the process for subscription cancellations and refunds.
You may cancel your subscription at any time. To cancel your subscription, please log in to your account and navigate to the 'Billing' section. Click on the 'Cancel Subscription' button and follow the instructions.
Your cancellation will take effect at the end of your current billing cycle. You will continue to have access to the service until the end of your billing period.
We offer a 7-day money-back guarantee for new customers on our paid plans. If you are not satisfied with our service, you can request a full refund within 7 days of your initial purchase.
To request a refund, please contact our support team at support@aichatagent.ai with your purchase details. Refunds will be processed within 5-7 business days.
Refunds are not available for subscription renewals. If you do not wish to renew your subscription, you must cancel it before the renewal date.
If you have any questions about our Cancellation and Refund Policy, please contact us at support@aichatagent.ai.